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Hurricane Harvey caused massive damage and necessitated the need for identification of areas under high risk. During Harvey, the city of Houston received more than 77000 3-1-1 calls for assistance. Due to damage caused to the infrastructure, it became difficult to handle and respond to the crisis. Geographic Information Systems (GIS) are a vital technology to assist with real-time disaster monitoring. In this regard, for this work-in-progress paper, we investigated if a correlation could be found between 3-1-1 data calls made during Hurricane Harvey and aerial images captured during the event. Specifically, we were interested to see if 3-1-1 data could be ground-truthed via hot spot analysis. Our preliminary results indicate that visual representation of 3-1-1 call data can aid in analyzing the expected areas of high traffic of calls for assistance and plan an effective way to manage resources. Future work will involve more in-depth analysis of combined 3-1-1 call data with satellite imagery using image classification techniques.